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How 66ee Handles Your Personal Information

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and how we keep that information secure.

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PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to access, correct or delete personal data held on your account — or if you have a question about how your bKash, Nagad or Rocket payment details are stored — our support team can handle that request directly. Raise your privacy question through any of the channels below and we will respond as promptly as our queue allows.

Live Chat Open the chat widget from any page in your account. Describe your privacy request clearly and our team will pick it up in the order received.

Email Support Send a written privacy request to our support email address. Include your registered phone number so we can locate your account record quickly.

In-Account Help Log in, go to Account Settings, and use the Help section to submit a data query. This routes your request directly to the team handling account records.

What We Collect and Why We Collect It

66ee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. We record this to verify your identity, process deposits and withdrawals, and keep your wallet linked correctly to your

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account. Transaction records are kept for as long as required by the applicable rules of the jurisdiction you are in. We also log device type, browser, and IP address each time you log in — this is standard session data that helps us detect unusual access
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and protect your account from unauthorised entry. If you contact our support team, the conversation is stored so we can follow up accurately. We do not sell your personal data to third parties. We may share data with payment processors such as bKash, Nagad and Rocket
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solely to complete your transaction. Any transfer of data outside the platform follows the data protection requirements of the regions where we are permitted to operate. You can ask us to correct inaccurate information at any time by reaching out through the support channels listed on
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this page. Availability of our service and the scope of these data obligations depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply SSL encryption across every page of the platform — login, deposit, withdrawal and support pages all run over a secured connection. Your bKash, Nagad and Rocket wallet numbers are stored in masked form after the initial verification step, so they are never exposed in plain text on our servers. We keep personal data only for as long as it is needed for account operation or as required by applicable rules in your region.

Encryption on Every Connection

SSL encryption covers your login session, payment flow and support messages. Your account credentials and wallet details are never transmitted without this layer active.

Cookie Controls in Your Hands

We use cookies to keep your session active and remember your language preference. You can adjust cookie permissions through your browser settings at any time without losing your account access.

Data Retention and Deletion

Account records are held for the period required under applicable jurisdiction rules. Once that period ends, or if you request deletion and we are permitted to comply, the data is removed from active storage.

Who Can Access Your Record

Only authorised support and compliance staff can view your account data. Wallet processor partners like bKash, Nagad and Rocket receive only what is needed to complete your transaction — nothing more.

Common Questions About Your Privacy on 66ee

These are the questions we hear most often about data, account privacy and your rights. If your question is not covered here, use the live chat or email channel listed above to get a direct answer from our support team.

We collect your name, phone number, email and the payment method you register — bKash, Nagad or Rocket. We also log your device type and IP address for security purposes.

Yes. Wallet numbers are masked after your initial verification step. We share only the minimum details needed with bKash, Nagad or Rocket to process your transaction — no more.

You can. Contact our support team via live chat or email with your registered phone number and we will retrieve the data held on your account and share it with you.

We retain records for the period required under applicable rules in your jurisdiction. Once that period passes, or if a deletion request is approved, the data is removed from active storage.

We do not sell your data. We share information with payment processors like bKash, Nagad and Rocket only to complete your transaction, and only what is strictly required to do so.

Go to Account Settings and use the Help section, or contact us via live chat or email. Include your registered number so we can locate and update your record accurately.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info66Ee Banking InfoBaccarat Green Table

How 66ee Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Encryption on Every Connection

Cookie Controls in Your Hands

Data Retention and Deletion

Who Can Access Your Record

Common Questions About Your Privacy on 66ee

01 What personal data does 66ee collect when I open an account?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I request a copy of the data you hold on my account?

04 How long do you keep my account and transaction records?

05 Does 66ee share my data with anyone outside the platform?

06 How do I ask 66ee to correct or delete my personal information?

Privacy Policy

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