Reference

What Our Legal Terms Mean for Your Account

Access to 66ee depends on the laws that apply where you are — eligibility varies by region, and we encourage you to check your local regulations before opening an account.

Jurisdiction-dependent accessAccount data rightsbKash, Nagad, Rocket payment contextDirect contact pathsBangladesh-region eligibility
66ee What Our Legal Terms Mean for Your Account
HOW WE HANDLE THIS

What We Do to Keep Your Account Secure

Security at 66ee is built around your account, not around abstract policies. Every login uses an OTP step to confirm it is really you. Payment data from bKash, Nagad, and Rocket is processed under encrypted connections and is never stored in plain text on our systems. Cookie data collected during your session is used only for session management and fraud prevention — not for selling to advertisers.

Data Retention

We keep account and transaction records for as long as required under applicable data law. You can request a summary of what we hold at any time via the Help Centre.

Cookie Handling

Session cookies keep your lobby state intact while you browse. No third-party advertising cookies are placed without disclosure in our cookie notice.

Account Security

OTP verification on every login and encrypted storage for wallet references — bKash, Nagad, Rocket — means your payment identifiers stay inside your account only.

Requesting Changes

To correct, delete, or export your data, submit a request through your account Help section. We respond with a reference number and a timeline for action.

REACH OUR TEAM

Contact Us on a Legal or Policy Matter

If you have a question about how your account data is used, want to request a correction, or need clarity on how these terms apply to your specific situation, our support team handles policy queries directly. You do not need to go through general customer chat — use the dedicated paths below for legal and account matters.

Team online

Email Support

Send your legal or data query to our support address. Include your account ID so we can locate your records and respond with the right detail.

Live Chat

Start a chat session from your account dashboard and tell the agent your query is policy-related. Queries are escalated to the right team from there.

Account Help Centre

Log in and visit the Help section to submit a formal data or terms request. Submissions through this path are tracked and receive a reference number.

Common Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data rights, and how our policy terms work in practice. If your question is not here, the Help Centre in your account is the fastest route to a direct answer.

Access depends on your local law and the regions we currently support. Check applicable regulations in your area before opening an account, as local restrictions take precedence over our terms.

We collect the details you provide at registration — name, contact, and account credentials — plus session and transaction data generated when you use the platform, including wallet references for bKash, Nagad, or Rocket.

Payment identifiers are encrypted at the point of entry and stored separately from your login credentials. They are used only to process your specific transaction and are not shared with advertisers or unrelated third parties.

Yes. Submit a data request through the Help section in your account. We will confirm receipt with a reference number and provide your data summary within the timeframe applicable law requires.

We retain records for the period required under applicable data and financial regulations, then delete them. You can ask us for specifics on the retention period via the Help Centre.

Any material update to our terms is communicated to your registered contact before it takes effect. Continuing to use the account after that notice counts as acceptance of the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.